Captures on every inbound channel
Web chat, WhatsApp, and inbound phone — one agent, one memory, no re-asking the customer what they already said.
AI Qualification & Follow-Up Agent
An AI qualification agent that never misses an inbound lead.
No lead left untouched, online or on mobile. Natiq captures demand from web, WhatsApp, and phone, scores intent in Arabic and English, and hands a clean record to your CRM.
What it does
Scores intent, not just contact details
Budget, timeline, use case, and urgency — asked naturally in Gulf Arabic or English and turned into a score your reps can sort by.
Calls back on mobile
Outbound calls in human-grade Arabic for follow-up, reminders, re-engagement, and after-hours lead recovery.
Writes a clean CRM record
Timeline, transcript, score, and next-best action written straight into Salesforce, HubSpot, or your own CRM.
Who it's for
Real estate, high-ticket sales, marketplaces, and any business whose highest-intent inquiries arrive in the evening, on a weekend, or over a holiday — when the human team has stopped.
A real-estate journey — 4 steps, zero handoffs
A buyer arrives at midnight. Natiq closes the loop — no human in the loop.
- 1
Greet
A buyer lands on a property listing. The Arabic-speaking Hyper Human greets them by name and asks the right intent question.
web · arabic · after-hours
- 2
Discover
Captures budget, location, bedrooms, and family needs — in the buyer's preferred dialect — and remembers it across the journey.
qualify · bilingual context
- 3
Present
Filters three matching properties and shows them inline — with prices, photos, and a narrated walkthrough of each.
narrate · inline media
- 4
Log to CRM
Books a viewing and writes lead details directly into the CRM — with timeline, transcript, and next-best-action handoff.
crm write · audit trail
One journey · zero handoffs · a CRM record the morning after.
Example outcome metric
30% more qualified meetings booked from the same inbound volume in 30 days.
A target from our pilot reference plan, not a measured historical result.
Where this motion pays off first
Questions about the qualification motion
Can Natiq actually call a lead's mobile phone?
Yes. Natiq dials out on a real phone number in Arabic and English — for follow-ups, reminders, re-engagement, and qualification calls.
Which CRMs can it write to?
Salesforce and HubSpot out of the box, plus custom CRMs and internal APIs through the same connector layer that powers our commerce integrations.
How does it decide when to escalate to a rep?
You set the threshold — score, deal size, or an explicit request. The handoff carries the full transcript so the rep never restarts the conversation.
Does it work in Gulf dialect, not just Modern Standard Arabic?
Yes. Natiq is built for Gulf dialect and MSA, with natural code-switching between Arabic and English inside one session.